Privacy Policy

Effective date: 15 October 2026

This Privacy Policy describes how SmartDocs ("SmartDocs", "we", "us") handles information when you visit our website or use the SmartDocs document workspace. Please read it before using the service.

1. Information we collect or process

SmartDocs processes information needed to provide its document-management workspace. Depending on the features you use, this may include your name, email address, account identifier, business or workspace identifier, authentication status, and account or access settings. We do not ask you to provide your Google password to SmartDocs. Sign-in and account authentication may be handled by Firebase Authentication.

When you or an authorized member of your business uses the document workspace, SmartDocs may process document names, document categories, customer names or other customer details entered by you, file names, file sizes, Google Drive file identifiers, document links, upload dates and times, and other document metadata needed to display and manage records. The contents of files you choose to upload are stored in the Google Drive account connected to the feature; SmartDocs may process those files only as needed to perform the document actions you request.

We may also process technical and diagnostic information necessary to operate the service, protect accounts, investigate errors and maintain service reliability.

2. How Google Drive access works

SmartDocs offers Google Drive integration for users who choose to connect a Google account. When you connect, Google displays an authorization screen describing the requested permissions. You can choose whether to grant those permissions. If you do not connect Google Drive or later revoke access, Drive-dependent features such as uploading or managing Drive files may not work.

When authorized, SmartDocs uses Google Drive access only to provide the features you request, such as checking the connected Drive account, locating or creating the SmartDocs workspace folder, uploading files, retrieving file information, opening document links, and deleting a linked file when you explicitly use an available delete feature and the permission allows it. Depending on the permissions granted, SmartDocs may read basic Drive account or file metadata needed for these functions. The actual file is stored in the connected Google Drive account; SmartDocs may store document metadata and the Drive file identifier in its application database.

Use an account and files that you are authorized to access. Check the Google account shown during connection and ensure it is the account you intend to use. Google Drive is also governed by Google's own terms and privacy policy.

3. Google API data use and limited purpose

Information obtained from Google APIs is used only to provide the user-facing SmartDocs features that you request, including connecting the selected Drive account, finding or creating the SmartDocs folder, uploading files, obtaining file metadata, opening file links, and carrying out a deletion you request where supported. We do not use Google user data for advertising, do not sell Google user data, and do not transfer Google user data to third parties except when necessary to provide the requested feature through the services it relies on, comply with law, or protect the service and its users.

We do not use Google Drive data to determine creditworthiness or for purposes unrelated to the SmartDocs document workflow. Access to Google data is limited to the purposes described in this policy and the permissions shown on Google's authorization screen.

4. How we use information

• To create and authenticate accounts and direct users to the correct business workspace.
• To upload, organize, search, display, open and manage documents requested by authorized users.
• To maintain document records and show relevant metadata, such as file names and upload dates.
• To protect the service, troubleshoot technical problems, prevent misuse and provide support.
• To comply with applicable legal obligations and respond to valid legal requests.

5. How information is shared

SmartDocs does not sell personal information. Information may be processed by service providers that support the application, including Firebase services used for authentication or database functions and Google Drive for the Drive features you authorize, only as needed to operate the features you use. We do not permit these providers to use Google API data for their own advertising purposes. Information may also be disclosed when required by law, to respond to valid legal process, or when reasonably necessary to protect the rights, safety and security of SmartDocs, its users or others.

Within a business workspace, information may be accessible to business owners, administrators or other authorized users according to the roles and permissions configured for that workspace. Do not upload documents unless you are authorized to do so and to share them with the relevant workspace users.

6. Data storage and retention

Document files connected through the Drive integration are stored in the connected Google Drive account. SmartDocs may store associated document metadata in its application database. Account and document information is retained for as long as reasonably necessary to provide the service, maintain business records, meet legal obligations, resolve disputes and enforce our agreements.

Retention periods can vary based on the type of record, the settings of the business workspace, applicable law and the availability of third-party services. SmartDocs does not promise that all copies or backups are immediately removed when a record is deleted.

7. Deletion and revoking access

Where the relevant feature is available and you have permission, deleting a document in SmartDocs may also delete the linked file from Google Drive. Review the selected file before confirming deletion. Removing a metadata record does not necessarily remove separate copies, downloads, backups or records retained by other users or services.

You can revoke SmartDocs' Google account access from your Google Account's third-party connections or security settings. After revocation, SmartDocs will no longer be able to use the revoked Google permissions; features that depend on them may stop working. To request deletion of account information or ask a question about data handling, email cscmsgts@gmail.com from your registered email address and write “Privacy/Data Deletion Request” in the subject. Identify the account or business workspace concerned, but do not email passwords or sensitive document contents. We will review the request, verify your identity and authority, and respond; some records may need to be retained where required by law or for legitimate security, dispute-resolution or business-record purposes.

8. Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse or alteration. Access to workspace information should be limited by the account roles and permissions configured in SmartDocs. No website, transmission method or electronic storage system can be guaranteed to be completely secure. Protect your login credentials, sign out of shared devices, review which Google account you authorize, and contact us promptly if you suspect unauthorized access to your account or documents.

9. Your choices and applicable rights

You can choose whether to connect Google Drive, manage Google's permissions through your Google Account settings, and contact us to request access to, correction of or deletion of information associated with your account, subject to applicable law and legitimate record-retention requirements. We may ask for information needed to verify your identity and understand the request.

10. Children and third-party services

SmartDocs is designed for business and document-workflow use and is not intended for children to use independently. SmartDocs may link to or rely on third-party services, including Google Drive and Firebase. Those services operate under their own privacy notices and terms, and their availability and practices are not controlled by SmartDocs. Please review Google's Privacy Policy at https://policies.google.com/privacy.

11. Changes to this Privacy Policy

We may update this Privacy Policy as SmartDocs and its features change. The current version will be published on this page and its effective date will be updated when appropriate. Please review this page periodically.

12. Contact us

For privacy questions, data requests, or concerns about Google Drive integration, contact SmartDocs at cscmsgts@gmail.com or call +91 75104 02365.

Google Drive access: SmartDocs' use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements where applicable.